Frequently Asked Questions
How can I book a room?
You can send us a message using the contact form on the website. Please fill in all the fields and we will get back to you a.s.a.p.
Which room types do we offer?
We have two different room types. An room with a separate bedroom (apartment) and a room that is an open space (studio).
Do I need to provide credit card details?
If you make a reservation, we ask a credit card guarantee. Before arrival the card will be pre-authorized for room charges. The pre-authorization will be released at check-out.
Which payment methods are accepted?
We accept credit card (MasterCard, VISA and American Express), debit cards and cash.
Do I need to pay a deposit?
A deposit is only charged for reservations that are longer than 1 month.
At what time can I check-in?
Check-in is possible from 15:00 till 22:00 (Sunday till 20:00)
Is parking available at Business Guest House Groningen?
We offer parking places in parking garage Q-Park Westerhaven. A ticket for 24 hour parking is € 16,50.
What is the address of Business Guest House Groningen?
The accommodation is located at the Hoge der A 10. Our office is located at the Hoge der A 4.
What are the opening times of the office?
The office is open Monday until Friday from 9:00 – 17: 00 hrs.
Are bed linen and towels provided?
Bed linen and one set of towels are provided only upon arrival. Washing and drying facilities are available.
Is Housekeeping provided?
No, there is no housekeeping provided.
Is WIFI available in the accomodations?
Yes, we offer high speed complimentary WIFI
Is smoking allowed?
All guest rooms and public spaces are 100% non-smoking. There is a terrace where you can smoke.
Can I bring my pet?
No, pets are not allowed in Business Guest House Groningen.
Can I have an extra bed in the room?
It is not possible to place an extra bed in the room.
What is the check-out time?
Check-out is at 12:00 hours at our head office.
Can I check-out during the weekends?
During the weekends our head office is closed, please hand over the keys to our colleagues at the reception of Hotel Miss Blanche (Hoge der A 4).